Website: https://steelcityhardwood.com

At Steelcity Hardwood, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information: Name, phone number, email address, and address (only when you provide them through contact forms, quote requests, or phone calls).
Non-Personal Information: Browser type, device information, IP address, and browsing behavior on our website (collected automatically through cookies and analytics).

2. How We Use Your Information

We use the information we collect to:

Provide and improve our flooring services.
Respond to inquiries and provide free estimates.
Send service-related communications (only if you request them).
Analyze website performance and improve user experience.
Ensure compliance with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only with:

Trusted third-party providers (such as hosting providers, email services, or analytics tools) strictly for business operations.
Legal authorities if required by law, regulation, or legal process.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Track website traffic and usage.
Remember preferences to improve browsing experience.
Integrate third-party tools such as Google Analytics.

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your data.
Opt out of certain communications.

To exercise these rights, please contact us at the email below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us by using form:

https://steelcityhardwood.com
123 Craft Avenue Pittsburgh, PA 15213